General Conditions of Sale

Terms of Sales

The General Conditions of Sale (CGV) of "Lady Mode" have been developed in order to clearly define the terms and conditions which govern transactions between the online store "Lady Mode" and its customers. By making a purchase on our site, you agree to the conditions set out below:

1. Orders and Contracts

1.1 Orders : All orders placed on our website are considered offers to purchase. We reserve the right to refuse or cancel an order for various reasons, including pricing errors, unavailability of stock, or payment problems.

1.2 Contracts: A sales contract is only formed once we have confirmed your order by email and payment has been successfully processed.

2. Prices and Payments

2.1 Price : Product prices are indicated in euros and include applicable VAT. Shipping costs are added during the ordering process.

2.2 Payments: Payments can be made using the payment methods offered on our site. Payment information is processed securely, but "Lady Mode" does not have access to sensitive information such as credit card details.

3. Delivery

3.1 Shipping Costs: Shipping costs are indicated during the ordering process and depend on the destination and the delivery method chosen.

3.2 Delivery delay : Estimated delivery times are communicated when ordering. “Lady Mode” cannot be held responsible for delays caused by circumstances beyond our control.

4. Returns and Refunds

4.1 Return policy : We accept returns within 30 days of receiving the order. The articles do

ican be returned in their original condition.

4.2 Refunds: Refunds will be issued upon receipt and inspection of returned items consistent with our returns policy.

5. Liability

5.1 Defective products : In the event of defective products, "Lady Mode" will assume responsibility for replacement or reimbursement in accordance with current legislation.

5.2 Limitation of Liability: Unless otherwise provided by law, the liability of “Lady Mode” towards its customers is limited to the amount paid for the products in question.

6. Applicable Law and Jurisdiction

6.1 Applicable law : The General Conditions of Sale are governed by the laws in force in France and any dispute will be subject to the jurisdiction of the competent courts of Melun.

“Lady Mode” reserves the right to modify these General Conditions of Sale at any time. Customers will be informed of any significant changes. By making a purchase, you accept the General Terms and Conditions in force at the time of the order. If you have any questions, please do not hesitate to contact us.