Privacy Policy

Privacy Policy

The "Lady Mode" privacy policy is an essential commitment to the protection of the personal information of our customers. We attach great importance to the confidentiality and security of your data. This policy aims to inform you about how we collect, use, share and protect your information.

Collection of Personal Information

  1. Information Provided by Customers: When you create your account or purchase products, we collect information such as your name, address, email address and payment information to process your orders and provide you with personalized service.

  2. Information Automatically Collected: We may also collect information automatically, such as browsing data, device information, and geolocation data, to improve your experience on our site.

Use of Information

  1. Order processing : We use your information to process and ship your orders, provide you with updates about your delivery, and respond to your customer service requests.

  2. Personalization of the Customer Experience: We use the information to personalize your experience on our site, recommending products that may be of interest to you based on your preferences.

  3. Communication : We use your email address to inform you of special offers, promotions and news, with the option to unsubscribe at any time.

Information Sharing

  1. Limited Sharing: We only share your information with third parties necessary to process your orders, such as payment service providers and logistics companies.

  2. Consent : Your consent will be obtained before sharing your information with third parties for their direct marketing purposes.

Information Security

  1. Security measures : We implement appropriate security measures to protect your information from unauthorized access, modification, disclosure or destruction.

Your rights

  1. Access and Control: You have the right to access your personal information, rectify it, delete it or restrict its processing. You can also object to the processing or request portability of your data.

Changes to the Privacy Policy

  1. Notification of Changes: Any changes to our privacy policy will be posted on our website, and customers will be notified of significant changes by email.

“Lady Mode” is committed to respecting the highest standards of confidentiality and protecting the information of its customers. If you have any questions or concerns regarding our privacy policy, please do not hesitate to contact us.